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If you suspect fraudulent activity in your account call our 24-hour help line immediately. Toll free number 1800 180 2345 and Toll number 0120 4616200.

SMS Services

As a PNB Credit cardholder, you can access common services through SMS in just few clicks.Solution to your usual services is now just an SMS away. Activate or block your card, generate PIN or get your mini statement anytime by sending SMS from your registered mobile number.

Card Activation

To activate your card, SMS to 7092200200
ACTIV <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy>

e.g. ACTIV XX1234 18121990

Card De-activation

To de-activate your card, SMS to 7092200200
DEACTIV <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy>

e.g. DEACTIV XX1234 18121990

Card Hotlisting

To block/ hotlist your card, SMS to 7092200200
HOT <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy>

e.g. HOT 1234

Card PIN Generation

To generate your card PIN, SMS to 7092200200
CARDPIN <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy>

e.g. CARDPIN XX1234 18121990

Mini Statement

To get your mini statement, SMS to 7092200200
CCBAL <space> <last 6 digits of your Credit Card> <space> <DOB in ddmmyyyy>

e.g. CCBAL XX1234 032022




Important Message
  • Prevent fraud! PNB or its employees never ask for your details such as Card number, card expiry, CVV, OTP or password. Do not share these with anyone over call or email.

  • For contactless transactions, i.e. transaction without dipping, swiping or PIN entry, a maximum limit of INR 5,000 is allowed for a single transaction.


Resource Centre
Credit Card Application Form Nomination for RuPay Credit Cards ADD-ON Card Application form Reward Point redemption form Auto Debit Request Form BT Forms EMI Forms

Quick Links
How to Apply for a New Card How to Change Address Offers and Rewards Customer Care Click here to redeem your RuPay vouchers. Click here to redeem your VISA vouchers.